Frequently Asked Questions

Each product will take between 5-20 days. Things that might affect this are shipping delays, the rare nature of your product and exclusivity.

We will endeavour to keep you updated as we hear tracking details change from our suppliers and manufacturers.

We endeavour to get your order right the first time. on the rare occasion we have not been able to fulfil your order please contact us and we will rectify the issue immediately.

On the rare occasion an order ends up being damaged in transitory please contact us so we can arrange a replacement.

Tracking information can be found by using the link on the navigation base of the website. There is also a link in the footer to make sure you are fully informed of the delivery of the item you have chosen.

Please check again and then contact us if you are typing in the exact tracking number you were given when you placed the order.